At Jungle Mall, your satisfaction is our top priority. If you receive a faulty or damaged item, we’ve got you covered with a straightforward refund policy.


Eligibility for Refund

Refunds are available for items that meet the following criteria:

  • The item is damaged, defective, or incorrectly sent.
  • You contact us within 14 days of receiving your order to request a refund.

How to Request a Refund

Our process is simple and hassle-free:

  • Contact Customer Support: Email us at junglemalluk@gmail.com with your order number and a detailed description of the issue.
  • Follow the Instructions: Our team will guide you through the refund process and provide a return shipping label if required.

Refund Method

  • Refunds will be processed to your original payment method.
  • Processing time: 5-7 business days after we receive and verify your returned item (if applicable).

Your Satisfaction Matters

At Jungle Mall, we’re committed to ensuring you have the best shopping experience. If there’s an issue, we’re here to make it right.

Need Help? Contact us at junglemalluk@gmail.com