We believe shopping should be simple and worry-free. That’s why we’ve created a customer-friendly return policy to ensure your satisfaction.
Eligibility for Returns
We accept returns for most items within 30 days of receiving your order. To qualify for a return, please ensure the following:
- Items are in unused and unworn condition.
- All original tags and packaging are intact.
How to Initiate a Return
We’ve made the return process easy! Follow these simple steps:
- Contact Us: Reach out to our customer service team at junglemalluk@gmail.com
- Provide Details: Include your order number and the reason for return.
- Get Instructions: Our team will guide you through the process and provide all necessary return details.
Return Shipping
- Customer Responsibility: Return shipping costs are covered by the customer.
- Exceptions: If your item was damaged or defective upon arrival, we’ll handle the shipping costs.
Quick Refunds
Once your return is received and inspected, we’ll process your refund quickly:
- Refunds will be issued to your original payment method within 5-7 business days.
- Please note: Shipping charges are non-refundable.
Shop with Confidence
Your satisfaction is our priority at Jungle Mall. If you have questions or need assistance, our friendly customer support team is here to help.
Start your worry-free shopping journey today!